Returns & Exchanges

At Aydin’s, we want to ensure your 100% satisfied with the purchase you have made through us. That is the reason we offer a no questions asked 30-day Return & Exchange policy on all our products. If for any reason you are not fully satisfied with your purchase you may return or exchange the item for a different style, size or anything else.

Exchange if your ring is NOT engraved. (Within 30 Days Of Purchase)

• -Exchanges Are FREE (30 Days)
• -Custom 14k Gold Rings have an exchange fee of $100 (cannot be sized and have to be remade)
• -You are responsible for the postage to us. We will take care of the postage on the way back for customers located in the United States.
• -Download exchange form from the link below.
• -Send the ring/item back with the printed exchange form. 
• -Once received we will process your exchange as quickly as possible. 

Exchange if your ring IS engraved or has passed the 30 Day policy. (Lifetime Warranty & Sizing)

• -Engraved Ring/Lifetime Size Exchanges are $29. Exchanges after 12 months are $49.
• -Custom 14k Gold Rings have an exchange fee of $100 (cannot be sized and have to be remade)
• -You are responsible for the postage to us. We will take care of the postage on the way back for customers located in the United States.
• -Download exchange form from the link below.
• -Send the ring back with the printed exchange form.
• -Once received we will process your exchange and also send an invoice for the balance.

Return your ring. (Within 30 Days Of Purchase)

• -Engraved rings/jewelry CANNOT be returned.
• -You are responsible for the postage to us.
• -Download return form from the link below.
• -Send the ring back with the printed return form.
• -Once received we will process your return and a $25 stocking fee will be assessed.
• -Custom 14k Gold Rings have a restocking fee of 25%
• -Please be aware the product must be unused and in its original box/condition.

Returning for Engraving

To ensure the size of the ring fits, you can always receive the ring and send back for engraving within 30 days of your purchase. There will be no extra charges for returning the item back for engraving but you are responsible for sending the item back to us. Please download the form below.

Information:

Return/ Exchange form - Download
Address for Returns & Exchanges
Aydins
2201 Long Prairie Rd.
Suit 107-308
Flowermound, TX 75022