You can shop online with confidence. The convenience of online shopping gives you a 'no pollution' shopping experience while providing you with 24/7 access. Our e-commerce software is Shopify, which is certified Level 1 PCI DSS compliant.
If you notice a mistake with your order after receiving an order confirmation email, please email us at sales@shopaydins.com or call us at 1-800-214-7345. If it’s after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.
We accept PayPal Express, PayPal Credit, and all major credit cards. We also offer weekly and monthly payment terms with Klarna and Shop Pay. At this time we DO NOT accept money orders, checks, or cash.
We typically ship most our products within 1-3 business days of placing the order. Custom rings made of 14k Gold, Rose Gold, and White Gold can take between 6-8 weeks for production. An additional 1-5 business days may be required for special engraving requests, such as fingerprints, handwritten notes, or custom designs.
We offer FREE USPS First Class Mail shipping on all our products within the United States. Additional shipping options are available for purchase at checkout.
FedEx or UPS Express shipping to most destinations around the world is available for a small flat rate. Unfortunately, certain locations and PO Box addresses will not qualify for Express shipping. We will let you know if we have any issues prior to shipping.
Customs/duties are not collected or paid on behalf of the customer. If there are any customs or duties due when the item arrives, they are the customer's responsibility.
Hakuna matata! We offer a 30 day money back guarantee from the time you receive your product. If there is anything we can do to make sure your 100% satisfied with your purchase please reach out to us.
