Protect your purchase with peace of mind. The Aydins Protection Plan covers your order from loss, damage, sizing mistakes, and even breakage — so you're always backed by our lifetime craftsmanship guarantee. Whether it’s a shipping mishap or a sizing error on an engraved ring, we’ve got you covered.
Aydin's Protection Plan – Terms & Conditions
Terms and Conditions
Shipping Loss & Damage
- If your package is lost or damaged in transit, we'll replace it free of charge
- Please provide the correct shipping address at checkout to ensure successful delivery
- We require FedEx proof of delivery to process any theft-related claims
- We will need you to return any damaged items to us for inspection before we send a replacement
Sizing Mistakes
- If you ordered the wrong size for an engraved item, we offer a one-time free replacement within 30 days of delivery
- This free replacement comes with no remake fee (we waive the usual $34.50 fee)
- If you didn't select the Protection Plan, please follow our standard Returns & Exchanges policy for size exchanges
Warranty Coverage
- Your jewelry is fully covered for 6 months from purchase: if it breaks, gets damaged, or you need a size exchange, we'll replace it at no cost
- After 6 months, you're still covered by Aydin's Lifetime Warranty under our standard warranty terms
- If you didn't select the Protection Plan, at the time of purchase please follow our lifetime warranty terms and conditions.
Exclusions
- We only cover theft if FedEx tracking confirms the package was delivered to the correct address
- We do not cover intentional damage under any circumstances
- We do not cover normal wear and tear under the Protection Plan