Help Center

If you notice a mistake with your order after receiving an order confirmation email, please email us at sales@shopaydins.com or call us at 1-800-214-7345. If it’s after business hours, leave us a clear and detailed message with your name, phone number, and order number if available

We accept PayPal Express, PayPal Credit, and all major credit cards. At this time we DO NOT accept money orders, checks, or cash.

We are very serious about security and do not process any of your payment information ourselves. All payment-related matters are handled by multiple secure payment providers. 

We offer FREE USPS First Class Mail shipping on all our products within the United States. Additional shipping options are available for purchase.

Yes, we ship world wide for a small flat fee.

Please check with your local government for costs or any fees that may be associated with your purchase. You may need to pay the customs duties by yourself.

Hakuna matata! We offer a 30 day money back guarantee from the time you receive your product. If there is anything we can do to make sure your 100% satisfied with your purchase please reach out to us. 

Please email exchange@shopaydins.com to request an exchange form for exchanging an item. 

How to Exchange if your ring is NOT engraved. (Within 30 Days Of Purchase)

• -Exchanges Are FREE.
• -You are responsible for the postage to us. We will take care of the postage on the way back for US Customers.
• -Send the ring back with the printed exchange form.  
• -Once received we will process your exchange as quickly as possible. 

How to Exchange if your ring IS engraved or has passed the 30 Day policy. (Covered Under Lifetime Sizing)

• 1st Time Exchanges Are $29. Future Exchanges Are $49. 
• You are responsible for the postage to us. We will take care of the postage on the way back for US Customers. 
• Send the ring back with the printed exchange form.
• Once received we will process your exchange and also send an invoice for the balance. 

We want to make sure you’re satisfied. If for any reason there is an issue, please reach out to us, we will try to make it right! You may return the item within 30 days from the day you receive your item, but please remember there will be a $25 restocking fee and responsible for the shipping postage for returning the item back to us. 

How to Return your ring. (Within 30 Days Of Purchase)

• Engraved rings CANNOT be returned.
• You are responsible for the postage to us.
• Send an email to returns@shopaydins.com to request an exchange form.
• Send the ring back with the printed return form.  
• Once received we will process your return and a $25 stocking fee will be assessed.
• Please be aware the product must be unused and in its original box/condition.